Tortuga

You're probably asking yourself these same questions right now. Buying luggage is a big decision. Especially when you're buying online.

We want you to be 100% certain that a Tortuga is the right bag for you. So we created the Tortuga Home Try-On Program. 

Here's how it works.

1. Try it at home. Trying on a backpack at home is better than at a store. You can take your time and won’t be rushed by a store employee hanging around waiting for you to make a decision.
2. Do a test pack. Load up your bag with your own stuff that you'd bring on a trip. Walk around your house to see how comfortable it feels.
3. Get the perfect fit. Adjust your bag for the right fit. You'll know you've got it when you don't feel the bag's weight on your shoulders. Your backpack's hip belt will shift 80% of your pack's weight from your shoulders to your hips. This reduces the burden on your shoulders and lets your stronger leg muscles do the work.

Tortuga is a small business. We live and die by our reputation.

If your Tortuga isn’t more comfortable and more organized than your old luggage, send it back.

Return your bag—unused—within 30 days of your purchase for a full refund.

• Full refund.
• Free return shipping.
• No restocking or handling fees.

That’s our 30-Day, Risk-Free, Home Try-On Program.

If you have any questions about try-ons or fit, reply to this email. Our Concierge team will help you out.

Happy travels,

Fred and the Tortuga Team